Group, Conference & Events Specialist - Planner

About the role

Conrad Dubai is looking for a Group, Conference & Events Specialist - Planner to bring exceptional events to life through meticulous planning, seamless coordination and personalized service. The role covers event arrangements, client enquiries, contracts and documentation, and supports the hotel's commercial objectives.

Key responsibilities

• Coordinate group bookings, conferences, meetings and special events with attention to detail.
• Provide accurate room and event space availability, rates and proposals in line with the hotel's sales strategy.
• Conduct personalized site inspections for prospective and confirmed clients.
• Manage group and event files, review contracts, prepare amendments and issue updated proforma invoices.
• Prepare Banquet Event Orders (BEOs) and Group Instruction Sheets, and lead weekly BEO meetings and pre-conference briefings.
• Keep ONQ, Delphi and R&I systems up to date with bookings, amendments and event arrangements.
• Inspect venues before events for room setups, equipment and guest requirements.
• Monitor deposits, cancellations and no-shows, and work with Finance on billing and invoicing.
• Gather post-event feedback, support Meeting Planner Survey scores and share client appreciation with departments.
• Ensure event spaces meet safety and security requirements and obtain required permits and approvals.
• Stay informed on competitor products and market trends, and identify opportunities to increase revenue and repeat business.

Required profile

• A passion for hospitality, integrity, leadership, teamwork, ownership and a focus on the now.
• Excellent knowledge of Conrad Dubai's facilities, services and event offerings.