Head of AI & Agents

About the role

Arabic.AI is looking for a Head of AI & Agents to lead the commercial growth and market development of its AI and agent-based solutions. Reporting to the COO, the role defines target markets, customer segments, value propositions and go-to-market strategies, with accountability for revenue growth, new-customer acquisition and expansion into enterprise and government markets. The role leads three functions: Business Development, Partnerships and Presales.

Key responsibilities

• Develop and execute the commercial strategy and GTM plan, translating business objectives into revenue plans, target markets and measurable targets.
• Lead Business Development in finding, qualifying and closing enterprise and government opportunities, guiding the Business Development Manager and supporting complex sales cycles.
• Build a partner-led growth strategy, overseeing the Partnership Lead's work with hyperscalers, technology partners, systems integrators and consultancies, and ensuring partner pipeline is tracked in the CRM with clear attribution.
• Lead Presales so that customer needs become technically sound, secure and commercially viable AI solutions, and ensure a clear handover to Product, Engineering and Delivery.
• Set up a disciplined operating cadence for pipeline reviews, forecasting, partner performance and major-deal governance, and monitor commercial KPIs.
• Review pricing, deal economics and commercial terms within delegated authority, and escalate material exceptions.
• Collaborate with Product, Engineering, Delivery, Finance, Legal, Marketing and the Head of Services, and represent the vertical internally and with customers and partners.
• Lead, coach and develop the Partnership Lead, Business Development Manager and Presales Consulting Manager, and promote knowledge sharing and repeatable sales motions.

Required profile

• Bachelor's degree in Business Administration, Computer Science, Engineering, Information Systems or a related field; a postgraduate qualification is an advantage.
• At least 15 years of relevant experience in enterprise technology sales, AI business development, strategic partnerships, presales, solution consulting or commercial leadership, including substantial leadership experience.
• Demonstrated success in achieving enterprise B2B revenue targets, building qualified pipeline and closing complex deals.
• Experience with senior enterprise and government stakeholders, procurement processes, RFPs and multi-stakeholder decision-making.
• Ability to lead multidisciplinary teams and drive accountability across commercial and technical functions.

Required skills

• Strong understanding of AI solutions, Generative AI, LLMs, agent-based solutions, cloud platforms, APIs and enterprise integrations.
• Commercial acumen: pipeline management, forecasting, pricing, negotiation and deal economics.
• Proficiency in CRM platforms such as Salesforce and Microsoft Office, especially Excel and PowerPoint.
• Professional fluency in written and spoken English and Arabic.