Head of MEA Relationship Management and Africa Client Coverage

About the role

State Street Investment Management is looking for an accomplished investment management leader to join its Middle East & Africa (MEA) Client Coverage team. The role leads client relationship management, sales and business retention across the region, including a business development team and Sub-Saharan Africa, and sits in the MEA regional leadership team reporting to the Head of Middle East and Africa.

Key responsibilities

• Own and account for business growth targets, including Sub-Saharan Africa, and oversee the business development team covering that market
• Lead the MEA client relationship management team and client management and business retention efforts across the region
• Work with regional management on the annual business strategy and commit to its execution
• Ensure successful onboarding of new clients and mandates with the EMEA Onboarding team
• Retain existing business by delivering high-quality relationship management and anticipating clients' evolving needs
• Focus on value-added products such as quant and fundamental equities, EM debt, fixed income, cash and alternatives while defending the core indexing business
• Lead a growing business development team, ensuring they meet their KPIs and contribute to the region's annualized net new revenue targets
• Oversee RFPs, product information gathering and client-centric research origination and dissemination
• Deliver consultative sales by harnessing internal specialists (portfolio management, portfolio strategy, research, cash, ETFs, etc.) and build strong relationships with internal stakeholders
• Maintain the highest fiduciary standards and comply with all internal and external requirements

Required profile

• Academic background in finance, economics, business or a related field
• Licensed as a Key Individual (KI) with South African regulatory (FSP)
• Minimum 10 years of experience dealing with EMEA clients, official institutions and sales and relationship management with top-tier international firms
• People management experience
• Willingness to travel across the region and internationally when required
• Excellent communication and interpersonal skills, good understanding of regional regulatory frameworks, and a good problem solver