Hire Desk Assistant

About the role

AJI Rentals is looking for a Hire Desk Assistant to support the equipment hire process for construction projects across the United Arab Emirates. You will work closely with the hire desk and sales teams to ensure accurate quotations, smooth account setup, and timely service delivery for our customers.

Key responsibilities

• Prepare and issue accurate quotations and hire agreements based on customer requirements and internal instructions.
• Follow up on outstanding quotations with customers and the sales team to improve conversion rates.
• Open and maintain new customer accounts, ensuring all required documentation is completed and approved.
• Maintain accurate records of hire enquiries, agreements, and account information.
• Coordinate with sales, operations, and other internal departments to ensure timely responses and efficient service delivery.

Required profile

• At least 24 months of experience in a customer‑facing or administrative role within equipment hire, sales support, or related fields.
• Strong attention to detail and ability to manage multiple requests simultaneously.
• Good communication skills to interact with customers, sales staff, and internal teams.

Required skills

• Proficiency with MS Office Suite.
• Experience using ERP systems.
• Familiarity with accounting software.