Hostess - F&B Administrative Support

About the role

A hotel belonging to the Accor network, which operates more than 45 brands, 5,500 hotels and 10,000 restaurants and lifestyle destinations, is looking for a Hostess in Dubai. The role provides general administrative support to the Food and Beverage (F&B) department, including its retail store, and works closely with the F&B manager.

Key responsibilities

• Provide general clerical and project-based administrative support to the F&B department and its retail store.
• Assist with the preparation of department reports and presentations.
• Coordinate with procurement and vendors on store supplies and place orders where necessary.
• Keep department processes in line with company requirements and follow the hotel's hygiene and HACCP standards.
• Maintain the office day to day, including office supplies, stationery, forms, keys, tools and facility equipment such as two-way radios and pagers.
• Help schedule meetings, arrange travel and conferences, prepare correspondence and reports, and maintain data, records and files.
• Track budgets, expenditures and project status, and develop administrative support systems to improve productivity.
• Handle copying, faxing, incoming and outgoing mail, and provide other general office support.
• Perform other duties as reasonably requested by management.

Required profile

• Fluent English, spoken and written.
• Previous work experience in hospitality, preferably in a hotel.
• Willingness to work flexible hours, including evenings and weekends.
• Strong leadership, problem-solving and interpersonal skills, and the ability to work with a diverse team.

Required skills

• Microsoft Office, with Excel at a high level of understanding of figures.
• PC literate.
• Understanding of inventory management systems and financial basics.