Housekeeping Attendant

About the role

The Housekeeping Attendant is responsible for maintaining the cleanliness and presentation of guest rooms and public areas in a hotel environment. Working under the supervision of the housekeeping team, the role ensures that all guest spaces meet the hotel’s standards of performance and contribute to a pleasant stay.

Key responsibilities

• Collect keys and daily assignments, and prepare the trolley with necessary equipment to avoid delays.
• Clean and replenish guest rooms, including making beds, dusting, vacuuming, and restocking supplies according to hotel standards.
• Clean and restock bathrooms, adhering to safety and performance standards.
• Arrange and tidy guest belongings while cleaning rooms and bathrooms.
• Coordinate with Valet Service to collect guest clothing for laundry, dry‑cleaning or pressing.
• Maintain cleanliness of corridors, service pantries and service areas, ensuring a professional appearance.
• Report any maintenance issues to the Engineering Department promptly.
• Consider guest needs in public areas and rooms, providing courteous service.
• Uphold environmental, health and safety standards in line with hotel policies.

Required profile

• Ability to follow supervisors’ guidance and hotel policies.
• Commitment to high standards of cleanliness and guest satisfaction.
• Attention to safety, health and environmental procedures.

Required skills