Housing Assistant

About the role

The Housing Assistant supports the overall supervision of employee housing at the hospital, ensuring smooth entitlement, allotment, maintenance and inventory management. The role acts as a key liaison between residents and various support departments to maintain a high standard of accommodation services.

Key responsibilities

• Maintain and update the database of current occupants and inventory records for all hospital accommodations.
• Issue linen, keys, access cards and welcome packs to new residents and ensure assets are accounted for during moves and vacancies.
• Respond to resident complaints, coordinate furniture shifts, and keep accurate records of all asset movements.
• Liaise with Materials, Finance, Support Services and other departments to resolve housing‑related issues.
• Safeguard keys and ensure all assets and soft‑pack items are available according to checklists.

Required profile

• Graduate from a recognized university.
• Minimum 5 years of experience in a similar housing or facilities coordination role.
• Proficient in MS Office.
• Exposure to Continuous Quality Improvement (CQI) and customer service principles.
• Excellent verbal and written English communication skills.