ICT Technician – Student Accommodation Project

About the role

The ICT Technician is responsible for operating, maintaining and troubleshooting ICT, ELV, telecom, security and AV systems within a student accommodation project. The role ensures system availability, reliability and timely fault resolution while coordinating with specialist vendors.

Key responsibilities

• Operate and maintain MDF/Server, Main Telecom, GSM, security equipment and IDF rooms.
• Perform preventive and corrective maintenance of ICT/ELV infrastructure, including copper/fiber cabling and network equipment.
• Maintain Wi‑Fi, telephone, internet, TV/IPTV, digital signage, CCTV, access‑control and AV systems.
• Respond to breakdowns, alarms and service requests, conduct fault diagnosis and root‑cause analysis.
• Maintain equipment registers, maintenance records and technical documentation.
• Coordinate with OEMs, specialist contractors, telecom operators and service providers.

Required profile

• Diploma or Bachelor’s degree in Electrical/Electronics Engineering, Telecommunications, IT or related field.
• 3–5 years of O&M experience in ICT, ELV, telecom or networking.
• Experience in large‑scale residential or student accommodation projects is preferred.
• Relevant certifications in networking, structured cabling or security are an advantage.

Required skills

• Strong troubleshooting and problem‑solving abilities.
• Good knowledge of ICT, ELV, networking, structured cabling and telecom systems.
• Ability to read technical drawings, network diagrams and equipment documentation.
• Experience with preventive and corrective maintenance practices.
• Proficiency in server administration, backup management, database maintenance, data recovery and system monitoring.
• Hands‑on experience with computer hardware, operating systems, printers, scanners, laptops, mobile devices and network equipment.