Information Technology Manager

About the role

Shan Foods is looking for an Information Technology Manager to strengthen its technology landscape and drive digital transformation across the Middle East region. The role leads technology solutions that support business priorities and regional growth, working closely with the global IT team.

Key responsibilities

• Develop and execute the regional IT strategy aligned with business priorities and growth objectives.
• Drive process automation to improve efficiency, reduce manual effort and strengthen compliance.
• Lead major technology transformation projects, including SAP S/4HANA implementation and secondary sales automation.
• Drive digital transformation across Customer Development and Supply Chain functions.
• Collaborate with the global IT team on implementation, integration and adoption of technology solutions.
• Provide technical guidance on application architecture, system integrations and technology best practices.
• Ensure the reliability, scalability, security and continuous improvement of IT systems and platforms.
• Explore emerging technologies, data analytics and AI to improve business performance.
• Manage regional IT vendors, contracts and SLAs, and work with business stakeholders on their needs.
• Support cybersecurity, IT infrastructure and service delivery across the region.

Required profile

• Bachelor's degree in Computer Science, Information Technology, Software Engineering or a related field.
• 8+ years of relevant IT experience, including at least 1 year in a similar role.
• Proven experience delivering enterprise technology solutions, especially ERP implementations and secondary sales automation.
• Experience managing IT infrastructure, cybersecurity and technology service delivery.
• Understanding of local regulatory requirements and technology compliance.

Required skills

• Strong understanding of ERP systems, business processes and application architecture.
• Software development and process automation experience.
• Knowledge of Agile, Scrum, Kanban and Lean.
• Familiarity with data analytics and AI applications.
• Vendor, project and stakeholder management; strong communication, problem-solving and leadership skills.