Information Technology Manager

About the role

A leading, well-established organisation in Dubai is recruiting an experienced IT Manager through a partner recruiter. This is a senior technical leadership position reporting directly to the Group Head of IT, combining hands-on technical expertise, people management and senior stakeholder engagement. It is not a purely strategic or service-delivery role: the successful candidate must show genuine technical depth and act as the Group Head of IT's second-in-command.

Key responsibilities

• Oversee enterprise IT infrastructure, networking, cybersecurity and unified communications.
• Manage and optimise LAN/WAN, SD-WAN, firewalls, data centres, cloud environments and network security.
• Lead cybersecurity operations, including SIEM, endpoint protection, vulnerability management, incident response and ISO 27001 compliance.
• Oversee enterprise telephony systems, including PBX, SIP trunking, VoIP and unified communications platforms.
• Manage IT infrastructure projects, disaster recovery, business continuity and technology upgrades.
• Lead technical teams, manage vendors and budgets, and ensure operational efficiency and service availability.
• Work with senior management on technical recommendations, strategic guidance and infrastructure improvement plans.

Required profile

• 10+ years of progressive IT experience, with proven experience in IT infrastructure and technical team management.
• Proven ability to manage technical teams, vendors, budgets and complex IT infrastructure projects.
• Excellent communication, presentation and stakeholder management skills, with the confidence to engage with senior leadership.
• UAE experience is highly desirable.

Required skills

• Cisco networking, Fortinet/Palo Alto firewalls, SIEM, EDR/XDR and enterprise security technologies.
• PBX, SIP trunking, VoIP and unified communications.
• ISO 27001, IT governance, disaster recovery and business continuity.
• Relevant certifications such as CISSP/CISM, CCNP/CCIE and ISO 27001 Lead Implementer/Lead Auditor.