Internal Communications Specialist

About the role

Emirates is hiring an Internal Communications Specialist in Dubai to support the delivery of the Internal Communications strategy across the Emirates Group, with a particular focus on the Group's employee newspaper. As content lead for internal news and storytelling, you will source compelling stories and create written, visual and multimedia content to strengthen employee and brand engagement.

Key responsibilities

• Implement the Internal Communications strategy across the Group, embedding culture and values through storytelling, and measure and report on the effectiveness of channels, campaigns, events and community engagement.
• Act as content lead for internal communications and storytelling, sourcing stories, developing content plans and delivering initiatives within the IC strategy and budget.
• Represent Internal Communications for designated divisions, developing communication plans and delivering employee engagement initiatives.
• Contribute to crisis communications planning and response, keeping stakeholders informed and protecting the organisation's reputation.
• Develop and deliver content, optimise channels against KPIs and build and sustain employee communities online and offline.
• Coordinate agencies and suppliers to deliver high-quality internal communications in line with Group standards.

Required profile

• Degree or Honours (12+3 or equivalent).
• 5+ years of experience.
• Experience managing content schedules, coordinating multiple contributors and meeting fixed deadlines.
• Experience creating and managing content in print and digital formats, including articles, video, audio/podcasts, infographics, print collateral and social media formats.
• Strong knowledge of Internal Communications practices and strategies, and of brand engagement, campaign and channel management and change management principles.

Required skills

• Meticulous attention to detail and creative storytelling.
• Excellent verbal and written communication skills.
• Strong stakeholder management and relationship-building skills.
• Editorial judgement, prioritisation and project management in a high-volume, deadline-driven environment.

What we offer

• An attractive tax-free salary.
• Travel benefits exclusive to the industry, including discounts on flights and hotel stays worldwide.