IT Administrative Analyst

About the role

techcarrot FZ LLC is hiring a full-time IT Administrative Analyst in Dubai. The role covers general administration, asset tracking and service requests, and works closely with the team, external partners and the IT service desk.

Key responsibilities

• Assist in planning innovation events and the team calendar
• Track and maintain the team's inventory
• Coordinate with external partners for events and streamline facility utilization
• Coordinate and manage facility management activities
• Maintain accurate records of all signed contracts and ensure timely renewals
• Handle separation and offboarding tasks from the administration side
• Process service requests for IT asset updates, software asset allocation, asset transfers and deactivation
• Answer end-user queries about assets and track them to closure
• Carry out general administration work

Required profile

• Minimum graduate degree in Commerce or Business Administration
• Minimum 2 years' experience in administration, asset management or logistics, preferably in an IT industry

Required skills

• Good administrative, communication and interpersonal skills
• Ability to work independently and under pressure
• General business systems knowledge
• High degree of confidentiality, strong organisation and attention to detail
• Proactive, flexible and effective communication and presentation skills