IT Executive – Support & Cybersecurity (UAE National)

About the role

We are seeking an Emirati IT Executive to ensure reliable, secure, and efficient IT services for our employees. The role focuses on day‑to‑day technical support, system performance monitoring, and contributing to continuous improvement projects.

Key responsibilities

• Provide first‑line technical support and resolve employee IT issues promptly.
• Maintain and support end‑user devices, workplace technology, and server infrastructure.
• Monitor system performance to guarantee smooth operation of IT services.
• Assist cybersecurity initiatives, manage software updates and patching.
• Maintain accurate IT asset records and coordinate with vendors as needed.
• Participate in IT projects and drive continuous improvement efforts.

Required profile

• Bachelor’s degree in Information Technology, Computer Science or a related field.
• 2–3 years of experience in Help Desk or IT Support roles.
• Strong problem‑solving abilities with a customer‑first mindset.
• Excellent communication and interpersonal skills, able to work independently and within a team.

Required skills

• Microsoft 365
• Active Directory
• Windows Server
• Endpoint support
• Networking fundamentals
• IT security concepts
• Patch management
• IT asset management