IT Site Manager - Industrial Operations (Dubai)

About the role

A leading international organisation operating complex industrial facilities across several regions is investing in a new Dubai site and needs an experienced IT leader to set up and run local IT operations while working with global technology teams. The successful candidate will own end-to-end IT service delivery for a large industrial site.

Key responsibilities

• Own end-to-end IT service delivery for the site, ensuring reliable support for all business users.
• Act as the primary escalation point for major incidents, service issues and business-critical IT challenges.
• Manage local IT budgets, contracts, assets, service providers and operational expenditure.
• Drive compliance with corporate IT, cybersecurity, audit and governance requirements.
• Represent site requirements within regional and global IT organisations, coordinating infrastructure, applications, cybersecurity and digital transformation initiatives.

Required profile

• Minimum 10 years' IT experience, including significant responsibility for site IT operations and service delivery.
• Proven experience as an IT Site Manager, IT Operations Manager, Infrastructure Manager or similar in a manufacturing, industrial, engineering, chemical, energy, logistics or production environment.
• Demonstrated ownership of local IT budgets, vendors, assets, governance activities and operational reporting.
• Strong track record managing stakeholder relationships across site leadership teams and corporate IT functions.
• Experience in structured enterprise environments with defined ITIL processes, cybersecurity standards, audits and compliance requirements.