IT Support Specialist

About the role

The University seeks an IT Support Specialist to design, develop and maintain its web and database applications for both Internet and Intranet use. The role combines technical development, user training and support for university‑wide IT initiatives.

Key responsibilities

• Develop and maintain college websites, databases, templates, layouts and CSS.
• Create site concepts, page layouts and flash‑based web pages.
• Define and document application logic, flowcharts and user manuals.
• Provide training to end‑users and support technical needs of conferences.
• Collaborate closely with the UITS helpdesk and enforce university web policies and standards.
• Design and integrate in‑house applications and multimedia CD/courseware.
• Maintain confidentiality and security of university information systems.

Required profile

• Bachelor’s degree in Information Technology or related field.
• Minimum four years of web and database development experience.
• Relevant IT certifications are preferred.

Required skills

• HTML, CSS, XML, JavaScript, ASP, ASP.NET, VBScript, Visual Basic.
• SQL and strong knowledge of RDBMS.
• Experience with Visual Studio and Microsoft scripting languages.
• Understanding of W3C standards, current browsers and search engine optimization.
• Graphic and multimedia tools such as Photoshop and Flash.
• Familiarity with operating systems, PC hardware and software.