Junior Receptionist – Front Office

About the role

Join RIU Hotels & Resorts as a Junior Receptionist and become a key part of the front‑office team at RIU Dubai. You will help deliver the brand’s signature service and operational excellence while working in a vibrant, fast‑paced city.

Key responsibilities

• Greet guests and visitors with a warm, professional attitude.
• Answer and direct incoming calls promptly and courteously.
• Manage check‑in and check‑out procedures efficiently.
• Attend to guest requests and resolve issues whenever possible.
• Stay updated on front‑desk system operations and procedures.
• Perform additional duties assigned by the Immediate Supervisor or Head of Department.
• Coordinate with housekeeping, maintenance, and other departments as needed.

Required profile

• Strong communication and interpersonal skills.
• Diploma or certificate in Hospitality or Customer Service.

Required skills

What we offer

• Competitive salary, allowances and performance incentives.
• Attractive service‑charge distribution.
• Company healthcare coverage aligned with UAE standards.
• Efficient staff transport for a smooth commute.
• Nutritious meals while on duty.
• Exclusive discounts at all RIU Hotels & Resorts worldwide.
• Opportunities for training, mentorship and internal promotion.