Junior Social Media Community Manager and Lead Coordinator

About the role

We are looking for a proactive Junior Social Media Community Manager and Lead Coordinator to manage our online presence, engage with our audience, and turn interactions into qualified leads. You will act as the bridge between the community and our sales team, ensuring a smooth handover of prospects.

Key responsibilities

• Monitor and respond to messages across social media inboxes promptly.
• Track, organize, and follow up on leads generated from the website, email, and social platforms.
• Engage with community members to nurture relationships and encourage conversions.
• Collaborate closely with the sales team for seamless lead handover.
• Moderate online discussions, comments, and user‑generated content.
• Produce regular reports on community engagement and lead conversion metrics.
• Implement strategies to grow and strengthen the online community.

Required profile

• Proven experience in community management.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proactive attitude with a collaborative mindset.

Required skills

• Familiarity with CRM tools for lead tracking.
• Understanding of social media analytics and reporting.