Learning and Development Specialist - AHS

About the role

SEHA's Ambulatory Healthcare Services (AHS) is looking for a Learning and Development Specialist to deliver the end-to-end Learning & Development agenda across SEHA Clinics. The role covers training needs analysis, annual training planning, budget administration, learning content development, training facilitation, leadership development, career planning and Individual Development Plans (IDPs), ensuring capability building aligns with organizational strategy, regulatory requirements, accreditation standards and employee development objectives.

Key responsibilities

• Conduct annual Training Needs Analysis across functions and clinic locations, identify capability gaps and recommend development interventions, and present findings to management and department heads.
• Maintain the annual training calendar and coordinate schedules, facilitators, venues, virtual platforms and resources, while managing registrations, attendance and completion records.
• Support the preparation and administration of the annual L&D budget, track spending, process purchase requisitions and vendor quotations, and report on budget utilization, cost per learner and training ROI.
• Facilitate classroom and virtual sessions (induction, onboarding, compliance, behavioral programs), coordinate internal subject matter experts and external trainers, and run post-training evaluations.
• Design and develop training materials, e-learning and blended learning programs, and review content against policy, regulatory and accreditation changes.
• Support leadership and management development programs, succession planning and high-potential employee development.
• Manage the IDP process, guide managers on development planning and career conversations, and support career pathways and competency frameworks.
• Administer the Learning Management System (LMS), maintain training records, prepare dashboards and reports, and support internal audits, regulatory inspections and accreditation.

Required profile

• Bachelor's degree in Human Resources, Learning & Development, Education, Business Administration or a related field.
• 3-5 years of experience in Learning & Development, Training Coordination, Talent Development or Organizational Development.
• Healthcare industry experience preferred.

Required skills

• Experience in LMS administration, training facilitation and learning content design.
• Stakeholder management.