Loss Prevention Officer

About the role

Apparel Group is hiring a Loss Prevention Officer in Dubai. The role covers store visits, investigations, training and reporting, working closely with store management and the Loss Prevention Manager.

Key responsibilities

• Conduct daily and weekly store visits to check that loss prevention procedures are followed, run safety and security audits and carry out surprise cash audits of tills.
• Communicate safety hazards and security risks to store management and the Loss Prevention Manager.
• Lead internal theft investigations, gather evidence, conduct structured interviews and monitor video surveillance for suspicious activity.
• Respond to security incidents in-store and prepare clear investigation reports and case documentation.
• Deliver loss prevention training to store teams, support the onboarding of new LP associates and reinforce a culture of vigilance and compliance.
• Maintain records of visits, audits and incidents for monthly review, liaise with the Compliance Team and escalate significant findings to the Loss Prevention Manager.

Required profile

• High school diploma or equivalent; additional training in security, criminal justice or a related field is advantageous.
• 2-5 years of experience in loss prevention, security management or law enforcement.
• Familiarity with retail operations and the ability to build working relationships with store teams and management.
• Ability to work flexible hours, including evenings, weekends and across multiple store locations.
• Relevant certifications such as a security guard licence, CPR/First Aid or law enforcement credentials are preferred.

Required skills

• Proficiency in surveillance systems, investigation techniques and crisis management.
• Strong observation, conflict resolution and critical thinking skills.
• Experience conducting structured interviews and writing detailed investigation reports.
• Good written and verbal communication.