Master Technician - Volkswagen

About the role

Al Nabooda Automobiles, the exclusive authorized distributor for Audi, Porsche and Volkswagen in Dubai and the Northern Emirates, is looking for a Master Technician. The role is to be the recognized expert in the workshop, guiding, directing and assisting all technicians while keeping work to manufacturer quality standards.

Key responsibilities

• Diagnose complicated mechanical problems using diagnostic tools and manufacturer communication, and document common faults for training and product issue identification.
• Coordinate with the service advisor and team leaders so customers are informed about costs and repair timescales.
• Inspect work done by mechanics to ensure compliance with manufacturer standards.
• Identify warranty work, complete the documentation and coordinate with the warranty department.
• Keep the work area clean, store tools and equipment correctly, and deputise for the Team Leader when needed.
• Support trainee mechanics in on-the-job training and share expertise and best practice.
• Attend staff meetings, propose process improvements or cost savings, and arrange an annual appraisal.

Required profile

• Diploma or high school qualification.
• Certified Master Technician (mandatory).
• Automobile experience in the UAE or Middle East (mandatory).
• Well-spoken and writing skills in English.

What we offer

• Competitive salary with performance-based bonuses.
• Comprehensive benefits package including health insurance.
• Opportunities for professional development and career advancement.
• A company culture that values teamwork and innovation.