Medical Receptionist – Dubai

About the role

Eternal Vitality Clinic is seeking a professional Medical Receptionist to ensure a smooth and welcoming experience for patients visiting our functional medicine, gynecology, plastic surgery, vein and aesthetics clinic in Jumeirah, Dubai. You will be the first point of contact, managing front‑desk operations and supporting the clinical team.

Key responsibilities

• Greet patients and manage front‑desk operations.
• Book, confirm, and manage appointment scheduling.
• Answer and direct phone calls and inquiries.
• Handle insurance claims, pre‑approvals, and coordinate with providers.
• Collect payments and manage patient billing accounts.
• Maintain and update patient records and files.
• Notify providers of patient arrivals and manage schedule delays.
• Order and maintain front‑office and reception supplies.

Required profile

• Previous experience in a medical facility, preferably a clinic (gynecology or aesthetic clinic experience is a strong plus).
• Experience handling insurance claims.
• Strong organizational and multitasking abilities.
• Professional phone manner and excellent communication skills.
• Arabic language speaker – a plus.

Required skills

• Proficiency with clinic/patient management software.
• Microsoft Office suite – Word, PowerPoint, Excel.

What we offer

• Dynamic work environment in a leading multi‑disciplinary clinic.
• Opportunities for professional growth within the healthcare sector.