Minibar Attendant

About the role

NH Collection Dubai The Palm is looking for a Minibar Attendant to keep guest room minibars accurately stocked, maintained and presented to hotel standards, while providing efficient and discreet service to guests. The position is based at the hotel in Dubai.

Key responsibilities

• Check and replenish minibars in assigned guest rooms according to par levels and standards.
• Record minibar consumption accurately and ensure charges are posted or communicated as per hotel procedure.
• Check expiry dates, product quality, packaging and presentation of all minibar items.
• Maintain proper stock levels and help with inventory and stock control; rotate products using FIFO to minimise wastage.
• Keep minibar equipment and storage areas clean, organised and hygienic.
• Report missing items, damaged equipment, maintenance issues or unusual findings promptly.
• Follow procedures when entering occupied rooms, respecting "Do Not Disturb" signs and guest privacy.
• Coordinate with Housekeeping, Front Office, Finance and Food & Beverage teams when needed.
• Maintain accurate records of stock, consumption and replenishment, and follow food safety, hygiene, health and safety and brand standards.
• Provide courteous and professional service to guests.

Required profile

• Previous experience in minibar, housekeeping, room service or hotel operations is preferred.
• Basic knowledge of inventory and stock-control procedures.
• Good attention to detail and numerical accuracy.
• Basic English communication skills.
• Guest-focused, reliable and able to work independently.
• Flexible to work shifts, weekends and public holidays.