Operation Coordinator Intern – Freight Forwarding

About the role

Figure Shipping LLC is looking for a motivated Operation Coordinator Intern to join its Dubai team. You will support UAE clients and work closely with the operations and sales teams, learning how freight forwarding works day to day while building strong customer relationships.

Key responsibilities

• Manage and nurture customer relationships in the UAE market to ensure satisfaction
• Act as a liaison between UAE clients and internal departments
• Monitor customer needs and resolve issues in a timely manner
• Support customers and the Sales team in achieving their logistics goals using the company's solutions
• Follow up on shipment status and keep clients updated
• Help prepare shipping documents, quotations and daily reports
• Maintain accurate customer and shipment records

Required profile

• Student or fresh graduate in logistics, supply chain, business, commerce or a related field
• Fluent in English and Arabic (spoken and written) - required
• Interest in logistics and freight forwarding; candidates currently in the UAE are preferred

Required skills

• Strong communication and customer service skills
• Organized, proactive and able to follow up on multiple tasks
• Basic computer skills (MS Office, email)

What we offer

• Hands-on training in freight forwarding operations (air, sea and express)
• Direct experience working with clients and the Sales team
• Internship certificate on completion
• Chance of a full-time position based on performance