Operation Training Support Specialist

About the role

An Operation Training Support specialist is sought in Dubai to coordinate and deliver operational training programs, manage training logistics and documentation, and provide administrative support so that training initiatives run smoothly across the organization.

Key responsibilities

• Coordinate and schedule training sessions, workshops and seminars for operational teams
• Manage training logistics, including venue booking, resource allocation and participant communication
• Develop, update and maintain training documentation such as manuals, SOPs and attendance records
• Assist trainers with course materials, presentations and technical equipment
• Maintain the learning management system (LMS) with enrollments, completions and feedback
• Track training metrics, generate reports and share insights on program effectiveness
• Liaise with cross-functional stakeholders to align training objectives with operational needs

Required profile

• 3-5 years of experience in operations training support, training coordination or related administrative roles
• Proven expertise in operations processes and technical training coordination
• Bachelor's degree or equivalent in Business Administration, Human Resources or a related field
• Preferred: certification in training or instructional design (e.g. CPTM, ATD)
• Preferred: knowledge of UAE labor regulations and local compliance requirements

Required skills

• Microsoft Office suite (Word, Excel, PowerPoint)
• Familiarity with LMS platforms
• Preferred: e-learning authoring tools such as Articulate Storyline or Adobe Captivate
• Preferred: Arabic and English