Outdoor Sales Executive - Jewellery Machinery & Tools

About the role

Nevertiti Star Trading LLC, based in Deira Gold Souk, Dubai, is hiring an Outdoor Sales Executive for jewellery machinery and tools. The role reports to the Sales Head and involves growing sales of jewellery manufacturing tools, machinery and equipment by visiting manufacturers, workshops and jewelers in person, persuading customers to switch to the represented brands and building long-term trust. The position is based in Dubai with field visits across the UAE.

Key responsibilities

• Visit jewellery manufacturers, workshops, goldsmiths and retailers daily according to a planned route and target list.
• Understand each customer's production process (casting, melting, rolling, wire drawing, chain making, polishing, plating, finishing) and recommend suitable machines, tools and consumables.
• Demonstrate products and explain their benefits, covering quality, productivity, durability, after-sales support and value for money.
• Convince customers to move from competitor brands, handling objections with technical knowledge and facts.
• Build trust through honest advice, reliable follow-up, on-time delivery and prompt complaint resolution.
• Generate new leads and expand the customer base in the Gold Souk, industrial areas and other emirates.
• Prepare and follow up on quotations, close orders and coordinate with Operations, Warehouse and Accounts for delivery and payment collection.
• Record every visit, lead, competitor insight and follow-up in the CRM promptly.
• Gather market feedback on pricing, competitor activity and customer needs and report it to management.
• Represent the company at exhibitions and customer events, and achieve monthly and quarterly sales and collection targets.

Required profile

• Valid UAE driving licence (mandatory), with comfort driving across the UAE daily.
• Proven knowledge of the jewellery manufacturing process, gained through experience in a jewellery factory or in machinery, tools or chemicals sales.
• 2-5 years of field sales experience, preferably in jewellery machinery, tools or industrial equipment.
• Strong communication, negotiation and persuasion skills.
• Fluent English and Hindi; Arabic, Gujarati or other languages are an advantage.
• Self-motivated, presentable, punctual and target-driven, with a trustworthy, customer-first attitude.

Required skills

• Familiarity with CRM tools, Excel, WhatsApp and email.
• CRM updating discipline.