Outlet Assistant Manager

About the role

TU Holdings Group is hiring a full-time Outlet Assistant Manager in Abu Dhabi. The role supports the Outlet Manager in overseeing the daily operations of the dining venue, ensuring exceptional guest experiences and high service standards while helping supervise and develop the front-of-house team. The Assistant Manager acts as Manager on Duty when the Outlet Manager is absent.

Key responsibilities

• Assist the Outlet Manager in directing day-to-day front-of-house operations for smooth service delivery.
• Supervise, train and motivate staff such as waitstaff, bartenders and hostesses.
• Engage with guests during service hours, gather feedback and resolve complaints professionally.
• Prepare weekly staff rosters, monitor attendance and manage shift changes.
• Help monitor F&B inventory, conduct stock counts and implement waste reduction measures.
• Ensure compliance with local health, safety and food hygiene regulations.
• Manage cash handling, POS operations and end-of-shift financial reporting.
• Work with the culinary and back-of-house teams to keep kitchen and dining floor communication seamless.

Required profile

• Degree or diploma in Hospitality Management, Business Administration or a related field.
• Minimum 3-4 years of experience in the Food & Beverage industry, including at least 1-2 years in a supervisory, team leader or assistant manager role.
• Previous experience in the UAE or GCC hospitality sector is highly preferred.

Required skills

• Familiarity with restaurant POS systems, cash handling and basic F&B inventory management.
• Strong leadership, team management and customer service skills.
• Ability to stay calm and make decisions in a fast-paced environment.
• Solid organisation and time management, with attention to detail on cleanliness, staff grooming and service standards.