Outlet Cashier - Waldorf Astoria Ras Al Khaimah

About the role

The Waldorf Astoria Ras Al Khaimah outlet is looking for a cashier to handle cash and payment transactions at its restaurant and bar outlets. The role covers daily cash reconciliation, safekeeping of funds, guest payment support and compliance with hotel financial policies.

Key responsibilities

• Perform cashiering functions at restaurant and bar outlets, handling cash, checks and POS transactions accurately and efficiently.
• Reconcile daily cash receipts and transactions, investigate discrepancies and take responsibility for the cashier's house fund and its safekeeping.
• Enforce hotel credit policies and ensure settled guest checks are complete with supporting documents.
• Complete the cashier's remittance report and remit collected cash to the designated drop box at the end of shift.
• Assist guests with payment inquiries, provide receipts and resolve billing issues courteously.
• Ensure compliance with hotel policies, procedures and regulatory requirements for financial transactions and record keeping.
• Take part in training sessions and professional development, and help train new cashiers on cash handling, software and customer service standards.
• Collaborate with front office and accounting to resolve billing issues and improve guest satisfaction.
• Maintain cash transaction documentation and assist internal and external audits, implementing corrective actions where needed.

Required profile

• Proficiency in processing cash transactions, including receiving payments, making change and balancing cash drawers.
• Ability to count money, verify checks and credit card transactions and detect counterfeit currency.
• Friendly, efficient service to customers and ability to handle inquiries and issues.
• Understanding of upselling and cross-selling techniques.

Required skills

• Operating electronic cash registers or POS systems.
• Cash handling and accurate record keeping.