Partner Key Account Manager - Central Asia

About the role

Axi, a global broker of margin and deliverable foreign exchange, CFDs and financial spread betting, is looking for a Partner Key Account Manager for its Central Asia business. The role sits at the start of a deliberate growth phase: you will join the Business Development team to keep the existing partner portfolio running at high standards, then research the landscape, identify prospects and eventually own the Central Asian market as Q3 approaches.

Key responsibilities

• Act as first point of contact for a defined set of partners, resolving queries and service requests quickly and to a high standard.
• Monitor partner performance on trading volumes, client acquisition and commission data, surfacing trends and flagging issues to the Head of Business Development.
• Maintain accurate, up-to-date partner records in the CRM and produce regular performance reports on portfolio health.
• Coordinate across compliance, payments, marketing and support so partner issues are resolved without delay.
• Onboard new partners end-to-end, from account setup and product walkthroughs to providing the marketing materials needed to get them active.
• Research the Central Asian market (competitors, regulation, potential partners) and build a qualified lead pipeline ahead of the Q3 expansion.
• Manage partner communications in Uzbek and English.

Required profile

• 2+ years of experience in a customer-facing role such as retail sales, hospitality or account servicing.
• Native Uzbek speaker with a genuine understanding of the Central Asian market and its cultural nuances.
• Fluent English, written and spoken, for partner communications.
• Knowledge of financial markets (forex, CFDs or trading) is preferred but not required.
• Proactive, coachable and motivated to move from portfolio support to owning a market.

Required skills

• Comfortable learning new systems quickly; experience with a CRM tool is good to have.
• Russian is a strong plus.

What we offer

• 25 annual leave days and 5 paid study leave days per year.
• One paid volunteer day per year.
• Health and dental insurance from the start, with options to include dependents.
• Quarterly wellbeing allowance.