Pharmacy Assistant

About the role

A pharmacy is looking for a detail-oriented, customer-focused Pharmacy Assistant to support daily pharmacy operations, assist with medication dispensing under the supervision of a qualified pharmacist and provide excellent customer service. The role also covers accurate inventory records, proper medication storage and adherence to established procedures and safety standards.

Key responsibilities

• Assist pharmacists with daily operations and medication dispensing under appropriate supervision.
• Receive, process, label, package and organise prescriptions according to established procedures.
• Help customers with product queries and refer medication questions to the pharmacist.
• Maintain accurate inventory records, monitor stock levels and flag expired, damaged or low-stock items.
• Receive deliveries, verify incoming products and arrange proper storage of medicines and healthcare products.
• Ensure medicines are stored under appropriate conditions and handled correctly.
• Process sales transactions, operate point-of-sale systems and handle payments accurately.
• Keep the pharmacy clean, organised and hygienic.
• Help with stock replenishment, product displays, purchasing requests and inventory audits.
• Maintain customer records, prescription documentation and administrative files.
• Follow pharmacy policies, confidentiality requirements, safety procedures and operational standards, and report discrepancies to the pharmacist or manager.

Required profile

• High school diploma or equivalent; a certificate or diploma in Pharmacy, Pharmaceutical Science or a related field is an advantage.
• Previous experience in a pharmacy, healthcare setting, retail or customer service role is preferred.
• Basic knowledge of medicines, healthcare products, inventory management and pharmacy operations.
• Strong attention to detail, good communication and customer-oriented attitude.
• Ability to follow instructions, maintain confidentiality and work under supervision.
• Willingness to undertake relevant training and comply with professional and operational requirements.

Required skills

• Basic computer skills and familiarity with point-of-sale or inventory management systems.
• Organised, able to manage several tasks in a fast-paced environment.