Product Manager
finera. · Dubai
وصف الوظيفة
About the role
The Product Manager operates finera.'s merchant‑facing payment product portfolio, keeping commercial teams informed and product information accurate. The role runs the payment product launch process from discovery to soft launch, prepares internal materials and training, and owns the internal product knowledge base in Confluence.
Key responsibilities
- Run the end‑to‑end payment product launch process, from discovery through soft launch and post‑launch review.
- Own and continuously improve the internal product knowledge base in Confluence and other tools.
- Act as first line for product questions from Sales and Account Management, escalating only when needed.
- Triage inbound change requests and product ideas through Jira, classifying, routing and keeping requesters informed.
- Gather and document requirements from business stakeholders, turning informal requests into structured input.
- Coordinate internal product projects across Payments, TechOps, IT and Engineering, tracking dependencies and timelines.
Required profile
- 3+ years in product management, product owner or product operations, preferably in payments or fintech.
- Direct experience in the iGaming sector with understanding of deposit/withdrawal flows and player KYC.
- Working knowledge of payment flows, PSPs, acquirers, payment methods and settlement basics.
- Proven track record of owning product documentation or a knowledge base.
- Hands‑on experience with Jira and Confluence.
- Excellent written and spoken English, able to explain product details to non‑technical audiences.
Required skills
- Documentation and knowledge management – produce clear, accurate, well‑structured product documentation.
- Coordination and follow‑through – move multiple parallel workstreams to agreed dates.
- Requirements elicitation – ask the right questions and convert vague requests into structured input.
- Payments literacy – reason confidently about payment methods, limits, KYC and approval performance.
- Stakeholder communication – credible with Sales, Account Management, Support, Payments and TechOps.
What we offer
- Competitive salary package aligned with experience and market standards.
- Medical insurance starting from day 1.
- Access to training resources and development opportunities.
- Well‑stocked office with daily snacks, drinks and refreshments.
- Multinational organisation promoting a strong, collaborative culture and regular team‑building events.
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finera.
Dubai
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