Production Support Planner

About the role

The Production Support Planner (PSP) reports to the Lead Production Planning Engineer and is responsible for the daily operational and cabin defect duties. The role ensures that all functions and requirements are fulfilled and coordinated in line with Etihad Airways and Aviation Authority requirements.

Key responsibilities

• Maintain oversight of departmental functions and help keep workflows smooth.
• Implement Safety Management System (SMS) processes and encourage colleagues to report unsafe acts, conditions or risks.
• Follow the Safety & Quality Management Manual (SQMM) and take part in the workplace safety programme.
• Monitor aircraft maintenance operations to maximise serviceability and TDR, liaise with third-party maintenance organisations and with CAMO on technical documents such as EO/EWIs.
• Prepare reports that support efficient production planning.
• Assist the Lead Production Planning Engineer by reviewing and buying off maintenance requests, checking that tasks are allocated correctly in MIS, coordinating manpower availability with Resource Planning, and reviewing tooling and GSE needs.
• Coordinate with subcontracted maintenance organisations and stakeholders to meet production demands, and ensure all work is carried out safely.

Required profile

• Diploma or aircraft licence with at least two years of experience in aviation maintenance.
• Three years of experience.
• Fluent English and excellent communication skills.
• High computer literacy.
• Completed mandatory induction training under the TPM 3.92 Technical Operations Training Programme within six months of joining.

Required skills

• Knowledge of aviation regulations (GCAA CARs, ICAO, IOSA).
• Knowledge of Safety Management Systems (SMS).