Program Management Office Analyst

About the role

The Program Management Office Analyst will work closely with IT Management to ensure the successful implementation of project management standards, processes, and governance across Albatha Group. The role focuses on tracking projects, managing changes, supporting project managers, and delivering initiatives within budget, scope, and schedule.

Key responsibilities

• Prepare and distribute project and ticket status reports to stakeholders.
• Monitor project progress, conduct weekly and monthly status calls, and ensure each stage meets defined parameters.
• Create, maintain, and communicate project artifacts and governance meeting minutes.
• Coordinate change requests on the IT service desk, ensuring compliance with ITSM framework and CAB procedures.
• Perform risk assessments, develop mitigation plans, and conduct post‑implementation reviews.
• Support IT compliance by adhering to policies, standards, and contractual obligations.
• Conduct project audits, capture lessons learned, and recommend methodology improvements.

Required profile

• Minimum 5 years (60 months) of experience in IT project or change management.
• Strong knowledge of enterprise application landscapes, especially SAP S/4HANA.
• Familiarity with IT service management frameworks and governance processes.
• Excellent analytical and reporting skills.

Required skills

• MS Project
• PMP
• Prince2
• ITSM
• ITIL
• Network fundamentals
• Operating Systems
• Antivirus solutions
• Servers
• Firewall configuration
• SAP S/4HANA environment management