Project Manager (IT Projects)

About the role

The Project Manager plans, coordinates and delivers assigned IT projects in line with the organisation's project governance framework, approved scope, schedule, budget, quality standards and business objectives. The role manages project teams and stakeholders, monitors progress and risks, keeps project documentation and reporting, and escalates issues needing management decisions.

Key responsibilities

• Initiate and plan projects: define objectives, scope, deliverables, milestones, resources, dependencies, assumptions and success measures.
• Maintain project plans, schedules, work breakdown structures, resource plans, budgets and risk, issue, assumption and dependency logs.
• Coordinate business owners, IT teams, vendors and other stakeholders, and monitor performance against baselines, recommending corrective action when variances occur.
• Prepare status reports, dashboards, steering committee updates and escalation papers using PMO-approved templates and tools.
• Identify, assess, manage and escalate risks, issues, dependencies, scope changes and blockers under PMO governance and change-control procedures.
• Manage vendor and outsourced team performance against deliverables, service levels, contracts, timelines and quality.
• Oversee requirements, solution design, testing, user acceptance, deployment, transition to operations and project closure.
• Maintain accurate project documentation, decisions, approvals, lessons learned and benefits-realisation data in the project management system.
• Ensure compliance with policies, information security, procurement and contract processes and regulatory obligations.
• Facilitate meetings and workshops, follow up actions, resolve conflicts and support portfolio reporting, resource planning and PMO improvement.

Required profile

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration or a related discipline.
• PMP certification from PMI, mandatory and valid.
• At least 3 years of proven experience as a Project Manager, with 8+ years overall, planning and delivering projects end to end.
• Experience managing schedules, budgets, risks, issues, dependencies, stakeholders and reporting, and coordinating cross-functional teams and vendors.
• Preferred: experience in IT, digital transformation, systems implementation or enterprise technology projects, and experience in a formal PMO, governance framework and change-control process.

Required skills

• Knowledge of project financial management, resource planning, procurement and contract management.
• Preferred: additional certification in Agile, PRINCE2, programme/project management, business analysis or risk management.