Quality Assurance Manager – Logistics & Supply Chain

About the role

We are looking for an experienced Quality Assurance Manager to lead quality, regulatory and compliance functions across our healthcare logistics and supply‑chain operations in the UAE. As the Pharmacist In Charge, you will ensure that all pharmaceutical, medical device, FMCG and healthcare products meet the highest standards and comply with local regulations.

Key responsibilities

• Manage QA operations for pharmaceuticals, medical devices, FMCG and healthcare products in line with UAE regulations.
• Act as Pharmacist In Charge, ensuring compliance with MOHAP, Dubai Municipality, GDP/GSDP and other authorities.
• Lead ISO, supplier, customer and regulatory audits and inspections.
• Implement and maintain the Quality Management System (QMS) across warehouses and distribution.
• Oversee import/export regulatory activities, permits, customs documentation and authority approvals.
• Review and approve SOPs, deviations, CAPA, change controls, risk assessments and investigations.
• Handle product complaints, recalls, non‑conformance investigations and corrective actions.
• Monitor cold‑chain, temperature control, dangerous goods and overall product handling.
• Coordinate with MOHAP, Dubai Municipality, DHA, suppliers and other regulatory bodies.
• Supervise QA activities related to product release, stock control, returns, damaged goods and expiry management.
• Conduct internal quality training and maintain all QA documentation.

Required profile

• 8–10 years total experience in the pharmaceutical industry, with at least 4–5 years in QA, GDP, warehouse quality or Pharmacist In Charge role within UAE distribution.
• Licensed Pharmacist under MOHAP.
• Certified Internal Auditor / Lead Auditor (ISO preferred).
• Six Sigma certification is an advantage.
• Strong knowledge of GDP/GSDP, UAE regulatory requirements and QMS.

Required skills

• ISO audit
• Six Sigma
• GDP/GSDP compliance
• Quality Management System (QMS)
• Regulatory compliance (MOHAP, Dubai Municipality, DHA)
• Customs documentation and permit coordination