Real Estate Receptionist & Administrator

About the role

We are looking for a proactive Receptionist/Administrator to join our real‑estate team. The role combines front‑desk duties with administrative support, ensuring smooth communication between clients, agents and service providers.

Key responsibilities

• Answer incoming calls, respond to inquiries about company services and schedule appointments with agents based on client needs.
• Receive, sort and distribute mail, packages and letters.
• Provide information on available properties to potential buyers or renters, including location, amenities, price range and financing options.
• Create and maintain databases of prospective buyers or renters, updating records according to their interests and inquiries.
• Deliver general customer service, answer policy questions, conduct home showings and share neighbourhood information.
• Arrange repairs or maintenance services for clients’ homes or businesses and coordinate with contractors.
• Organise property showings with agents and clients, preparing homes according to guidelines.
• Track signatures and dates on documents to ensure legal compliance of real‑estate transactions.

Required profile

• Previous experience or background in the real‑estate sector.
• Strong communication skills and ability to handle multiple phone lines.
• Excellent organisational abilities and attention to detail.
• Comfortable interacting with clients, agents, contractors and internal teams.

Required skills