Receptionist – Arabic Speaking, Healthcare Experience

About the role

We are looking for a professional Receptionist to join Quttainah Specialized Hospital in Dubai. The role involves being the first point of contact for patients and visitors, ensuring a welcoming and efficient front‑desk experience in a high‑end cosmetic surgery environment.

Key responsibilities

• Greet patients and visitors, manage check‑in and check‑out procedures.
• Direct individuals to the appropriate departments or clinicians.
• Answer, route and respond to phone calls and inquiries.
• Schedule, confirm and update appointments.
• Maintain an organized reception area and handle basic clerical tasks such as filing and data entry.
• Update patient records in coordination with administrative staff while preserving confidentiality.

Required profile

• Strong front‑desk and clerical abilities, including appointment scheduling.
• Excellent phone etiquette and clear communication skills.
• Customer‑service orientation with a patient‑centered approach.
• Fluency in English; Arabic or additional languages are an advantage.
• Previous experience in healthcare, hospitality or other customer‑facing roles.
• High school diploma or equivalent; further training in administration or healthcare support is beneficial.
• Attention to detail, organizational skills and ability to maintain confidentiality.

Required skills

• Proficiency with office software and hospital information systems.