Refurbishment Manager – Mobile & Laptop

About the role

We are seeking an experienced Refurbishment Manager to lead our mobile phone and laptop refurbishment operations. The role involves overseeing the entire refurbishment process and ensuring high quality standards.

Key responsibilities

• Manage the full refurbishment process: inspection, repair, testing, cleaning, grading, and packaging.
• Lead, train and supervise the technician team while setting quality standards.
• Maintain spare parts inventory and coordinate with suppliers.
• Track repair turnaround times, costs and productivity, aiming to reduce defects and returns.
• Coordinate with sales and procurement on stock availability and pricing.

Required profile

• Proven experience in mobile and laptop repair or refurbishment, preferably in a supervisory role.
• Strong knowledge of hardware and software diagnostics, including chip‑level or board‑level repair.
• Familiarity with device grading, data wiping and testing tools.
• Good communication skills in English; additional languages (Arabic, Hindi, Urdu) are a plus.

Required skills

• Mobile phone hardware repair
• Laptop hardware repair
• Chip‑level and board‑level diagnostics
• Device grading and data wiping
• Testing tools for electronics

What we offer

• Competitive salary based on experience
• Growth opportunities in an expanding business