Registration Officer

About the role

City University Ajman is looking for a motivated and organized Registration Officer to support students and keep administrative operations running smoothly. The role covers the full student registration process, record keeping, reporting and coordination of student-related services.

Key responsibilities

• Carry out the student registration process according to the University's rules and regulations.
• Handle student inquiries by telephone, email and fax, and follow up regularly.
• Maintain student academic records and prepare course offerings, schedules, examination schedules, the academic calendar, grade cards, transcripts and enrollment and graduation statistics.
• Prepare reports on registration statistics and maintain the integrity of student personal and registration data.
• Implement withdrawal, dismissal and termination decisions, and issue official correspondence for students.
• Assist with open days, school visits, exhibitions, seminars and promotional activities, and attend meetings when needed.
• Generate student IDs and register students for TOEFL/IELTS exams, entering results into the system.
• Process student forms and requests, coordinate visa formalities for expatriate students and enroll them, and compile periodic reports.

Required profile

• Bachelor's degree in a relevant field.
• At least 1 year of experience in student registration, admissions or a related role, preferably in a university or educational setting.
• Strong organizational, communication and interpersonal skills; attention to detail and ability to handle several tasks in a fast-paced environment.
• Fluency in English and Arabic is highly desirable.

Required skills

• Proficiency in Microsoft Office.
• Relevant database management software.

What we offer

• Comprehensive health benefits.
• Generous annual leave.
• Training and development programs.
• Annual airfare allowance and a rewards and recognition program.