Relationship Manager - Business Banking

About the role

ADCB's Retail Banking Group is looking for a Relationship Manager for its commercial banking business. The group supports retail and micro-business customers with expert advice and a full range of conventional and Shari'ah-compliant products and services, and is committed to digital innovation in customer service.

Key responsibilities

• Acquire new clients, complete financial analysis and submit accurate credit applications for a smooth on-boarding experience
• Achieve assigned targets and secure profitable business transactions
• Offer new solutions, enroll clients in alternative channels and value-added services to grow the assigned portfolio
• Build and maintain a client dossier giving a 360-degree view of current and future needs
• Visit clients to understand and report on their risk profile and update approving authorities on any changes
• Deliver the bank's required service standards in all internal and external customer interactions
• Follow bank and departmental policies, procedures and SOPs, and manage yourself in line with people management practices

Required profile

• At least 5 years of experience managing client relationships and portfolios
• Bachelor's degree in business, accounting or finance

Required skills

• Knowledge of balance sheet analysis and key financial ratios

What we offer

• Competitive salary with variable pay plans
• Medical insurance, group life and personal accident insurance, paid leave and leave airfare
• Preferential loan and finance rates, staff discounts and children's education assistance (for certain job levels)
• Flexible and remote working options, subject to eligibility and job requirements
• Learning opportunities including instructor-led courses, e-learning, on-the-job training and professional development