Sales Coordinator

About the role

A hotel that is part of the Accor network, which brings together more than 45 brands, 5,500 hotels and 10,000 restaurants and lifestyle destinations, is looking for a Sales Coordinator in Dubai. The role coordinates the sales office and supports the commercial team.

Key responsibilities

• Coordinate the sales office: manage incoming enquiries, telephone and email correspondence, appointments, client visits and route leads to the right colleague.
• Maintain accurate records: update CRM entries, client and account profiles, contact databases, sales activity logs and digital files.
• Support proposals and contracts: format approved quotations, letters, presentations, agreements and supporting documents with proper version control.
• Prepare reporting: compile daily, weekly and monthly sales activity reports, account production summaries, pending actions and meeting materials.
• Track follow-ups: maintain calendars, meeting minutes, action trackers, deadlines and signed documents.
• Liaise with Reservations, Revenue, Finance, Marketing and Events on commercial requests and client requirements.
• Keep presentation materials, rate sheets, brochures and shared folders up to date.
• Arrange client hospitality, site inspections, meeting rooms and administrative needs.

Required profile

• At least 1 year in sales administration, hotel coordination, reservations support, office administration or a similar organised support role; hospitality experience preferred.
• Excellent attention to detail, follow-through and organisational skills, able to manage several priorities.
• Clear, professional verbal and written English and a client-service attitude.
• Reliable handling of confidential client, commercial and departmental information.
• Collaborative and comfortable working across departments and seniority levels.

Required skills

• Strong MS Excel, Word, Outlook and PowerPoint skills.
• Experience with CRM or hotel systems is an advantage.