Sales Excellence Manager - VAS

About the role

Dubizzle Group, which owns Bayut and Dubizzle, is hiring a Sales Excellence Manager for its Vehicle Inspection and Evaluation (VAS) business. The role improves the effectiveness, productivity and scalability of the VAS commercial organisation by strengthening sales processes, CRM discipline and funnel conversion, across Vehicle Inspection, Auto Finance, Insurance and other automotive value-added services, in both B2C and B2B channels.

Key responsibilities

• Own the sales performance framework, track revenue, volume, conversion and productivity targets, and run regular performance reviews and commercial reviews
• Own the end-to-end sales funnel, analyse conversion by source, person and segment, and partner with CRM and CLM teams to improve lead nurturing and reactivation
• Define and improve sales processes, SOPs and ways of working, drive CRM adoption, ensure accurate pipeline management and identify automation opportunities
• Build frameworks to increase penetration of VAS products and cross-sell, and support the launch of new products
• Support the design of sales targets, commission structures and incentive schemes, and set clear commercial KPIs
• Identify capability gaps and work with sales managers and L&D on coaching, training, playbooks and scripts
• Turn commercial data into actionable recommendations, support forecasting and capacity planning, and advise the Commercial Director

Required profile

• Bachelor's degree in Business, Finance, Economics, Engineering or a related discipline, or equivalent professional experience
• 5-8 years of experience in Sales Excellence, Sales Operations, Commercial Excellence, Revenue Operations or Sales Strategy
• Proven record of improving sales funnels, conversion and productivity in a large or fast-paced sales organisation
• Experience in automotive, marketplaces, fintech, banking, insurance or digital businesses is highly desirable; B2C and B2B experience is an advantage

Required skills

• Sales funnels, conversion metrics, CRM systems, pipeline management and sales analytics
• Commercial forecasting, incentive design and sales governance
• Advanced Excel or Google Sheets and reporting; experience with CRM and BI or reporting tools
• Project management, stakeholder management and presentation skills

What we offer

• Fast-paced, multicultural team with over 60 nationalities
• Competitive tax-free salary
• Comprehensive health insurance and annual air ticket allowance
• Employee discounts and learning and development opportunities