Sales Manager, dnata Cargo

About the role

dnata Cargo's Commercial team drives revenue growth, strengthens strategic partnerships and uncovers new business opportunities in the cargo and logistics sector. As Sales Manager, you will develop and implement sales strategies and market plans to maximise revenue and expand market presence, working with Cargo Sales, partners, agents, authorities, 3PLs, shippers and consignees.

Key responsibilities

• Develop and implement the commercial sales strategy for dnata Cargo and Cargo Partners to hit revenue and tonnage targets and increase market penetration.
• Target international airlines for GSSA and GHA activities, manage the existing GSSA airline portfolio and find new business across trade lanes, commodities and direct shippers.
• Promote airline cargo products, network capabilities and services, including charter operations.
• Manage major corporate accounts and negotiate commercial agreements, income and commission structures, including cargo rates and Block Space Agreements (BSAs).
• Lead and supervise the Sales Team, give performance feedback and provide ongoing training.
• Evaluate the performance of contracted Sales Agents and recommend improvements.
• Analyse sales performance across airlines, agents, locations and products, giving revenue forecasts and market intelligence to Executive Management.
• Conduct market research and trend analysis, and coordinate with Customer Service, Reservations and Airport Operations teams to meet KPIs and SLAs.
• Review airline stock management, recommend credit limits and follow up on outstanding payments while maintaining safety compliance.

Required profile

• Bachelor's degree in Business Administration or a related field, with 6-8 years of experience in logistics, sales and marketing; or a diploma in Operations, Sales or a related field, with 8-10 years of experience.
• Valid UAE driving licence.
• Experience in cargo chartering and strong awareness of the local cargo market are an advantage.

Required skills

• Sales and marketing techniques and commercial strategy development.
• Supply chain management, cargo operations and logistics services.
• Management, leadership, negotiation and stakeholder management.
• Budgeting, cost control and financial performance monitoring.
• Advanced IT skills, including analysing sales data and preparing commercial reports.

What we offer

• An attractive tax-free salary.
• Travel benefits exclusive to the industry, including discounts on flights and hotel stays worldwide.