Senior Coordination and Follow up Officer

About the role

The Senior Coordination and Follow‑up Officer provides high‑level administrative, coordination and operational support to the Executive Director and department directors. The role ensures efficient management of communications, meetings, documentation and follow‑up actions while maintaining strict confidentiality and contributing to the achievement of sector objectives and KPIs.

Key responsibilities

• Draft official correspondence, reports and meeting minutes for the Executive Director and sector leadership.
• Manage calendars, schedule sector meetings, prepare agendas and track action items.
• Facilitate timely circulation of official communications to relevant stakeholders.
• Coordinate, monitor and follow up on tasks and deadlines assigned by the Executive Director across internal departments, government entities and external partners.
• Organise and maintain sector documentation, support preparation of periodic reports and ensure proper record‑keeping.
• Handle sensitive information with discretion, ensure compliance with DCAA policies and recommend access controls.
• Maintain administrative databases, contact lists and document‑management systems.
• Arrange logistics for the Executive Director’s meetings, official visits and engagements.

Required profile

• Minimum 132 months (approximately 11 years) of relevant administrative or coordination experience.
• Demonstrated ability to manage confidential and sensitive information.
• Strong organisational, time‑management and communication capabilities.
• Experience supporting senior executives in a government or large‑scale organisational setting.

Required skills

• Executive Secretarial and Office Administration
• Process Improvement
• Document Management
• Advanced Business Communication
• Information Security Compliance
• Database Management