Senior Maintenance Engineer

About the role

We are looking for a Senior Maintenance Engineer to lead the operation and maintenance of security systems for our clients in the United Arab Emirates. The role involves ensuring all infrastructure components – networking, CCTV, access control, intrusion detection and power – are ready and performing optimally.

Key responsibilities

• Monitor fault logs, perform root‑cause analysis and resolve issues promptly.
• Coordinate with clients, IT teams and other stakeholders to guarantee system functionality.
• Maintain firmware, security patches and configuration settings across all security platforms.
• Document faults, preventive maintenance activities and call‑outs in detailed reports.
• Implement and uphold network security measures and user protocols.
• Advise clients on upgrades, provide refresher training and support system enhancements.
• Supervise technicians during installations, repairs and routine operations.

Required profile

• Bachelor’s degree in Electrical & Electronics, Electronics & Telecommunication or IT with a physics background.
• Minimum 3 years of experience in security‑system projects, including turn‑around assignments.
• Relevant certifications such as Cisco CCNA/CCNP, BCNE and vendor‑specific credentials for CCTV, ACS and biometrics.

Required skills

• CCTV platforms – Milestone, Genetec, Axis.
• Access control systems – Lenel, Kerisys, Paxton.
• Biometrics, ANPR, video analytics, barriers, bollards, spike bumps, road blockers.
• Networking fundamentals and power management.
• Cisco networking certifications (CCNA, CCNP).