Senior Merchandise Operations Assistant - Beauty Category

About the role

Ounass is hiring a Senior Merchandise Operations Assistant for its Beauty category, based in Dubai on a hybrid basis. The role keeps the beauty range moving by managing product and purchase-order details, tracking deliveries and supporting accurate inventory and online launches. It sits within Planning and supports the Merchandising team, working closely with Buying, Planning, Supply Chain, Warehouse, Finance, Content and other teams.

Key responsibilities

• Maintain accurate product, purchase-order and inventory information across systems, trackers and databases.
• Support the creation and updating of purchase orders, recording product details, quantities, prices, currencies and delivery dates.
• Review administrative work done by junior team members and coordinate with Buyers, Assistant Buyers, Merchandisers and Planners on order trackers and status updates.
• Follow up with suppliers on confirmations, delivery timelines, shipping documents and invoices.
• Coordinate with Warehouse and Logistics on inbound shipments and investigate delivery discrepancies, shortages, overages or damaged goods.
• Support product receipts, cancellations, returns to vendors, transfers and inventory adjustments, and reconcile purchase orders, invoices and inventory records.
• Prepare weekly reports, stock updates, order summaries and administrative analysis.
• Maintain product information (descriptions, pricing, sizing, colour, composition, origin, sustainability) and coordinate with Content, Production and Creative teams for online launches.
• Assist with supplier onboarding, vendor documentation and brand/supplier records, and act as a point of contact for merchandising administration queries.
• Identify improvements to processes, reporting and data quality.

Required profile

• Bachelor's degree in Fashion, Merchandising, Business Administration, Retail or a related field is an advantage.
• 3-5 years of experience in merchandising administration, buying administration, retail operations or a similar role, preferably in fashion or luxury retail.
• Experience reviewing data and administrative work and guiding colleagues.
• Fluency in English; an interest in luxury fashion, retail and product merchandising.

Required skills

• Strong knowledge of purchase-order management, product lifecycle, inventory control and retail operations.
• Proficiency in Microsoft Office, especially Excel, including large data sets.
• Experience with ERP, merchandising, inventory-management or order-processing systems.

What we offer

• A dynamic, collaborative workplace culture.
• Professional development and career growth opportunities.
• Competitive salary and comprehensive employee benefits.
• Employee discounts and access to exclusive product promotions.