Server - All-Day Dining

About the role

Fairmont Fujairah Beach Resort, part of the Fairmont Hotels & Resorts group, is looking for a server for its all-day dining outlet in Dibba Al-Fujairah, United Arab Emirates. The role centres on delivering professional, friendly and engaging service to guests throughout their meal.

Key responsibilities

• Greet guests warmly and assist them throughout their dining experience.
• Take and accurately process food and beverage orders, and serve food and drinks according to service standards.
• Know menu items, ingredients, garnishes, preparation methods and allergens, and recommend dishes and help guests choose.
• Know beverage lists, promotions and special offers.
• Keep tables and service areas clean, organised and properly set.
• Monitor guest satisfaction and respond promptly to requests and concerns.
• Process orders and payments accurately using the Point of Sale (POS) system.
• Follow outlet policies, procedures, service standards, food safety, hygiene and sanitation requirements, and the hotel's food safety management system.
• Follow opening and closing procedures, assist with restaurant setup, and keep work areas clean.
• Communicate with the kitchen, bar, stewarding and other departments, support colleagues, and perform other duties assigned by management.

Required profile

• Previous food and beverage or restaurant service experience is an advantage.
• Previous POS experience is an advantage.
• Knowledge of food and beverage service standards.
• Good communication and interpersonal skills, attention to detail and organisational skills.
• Ability to work under pressure in a fast-paced environment and as part of a team.
• Flexible to work shifts, weekends and public holidays as required.
• Commitment to confidentiality and ethical financial practices, and to the Fairmont brand promise.