Service Engineer - MCP/Excitation Commissioning

About the role

ABB is hiring a Service Engineer for its Motion Service Business Area in Abu Dhabi, reporting to the Field Service Manager. The engineer carries out low-to-medium complexity service work on a first-time-right basis, following ABB's standard processes, quality standards and safety guidelines, and supports customers across the UAE, the Middle East, Iraq and other international locations.

Key responsibilities

• Commission large synchronous motors, generators and excitation systems, and carry out commissioning, troubleshooting, testing, maintenance and repair independently
• Diagnose technical issues through on-site and remote support and coordinate site activities, giving technical guidance to customer personnel
• Prepare technical reports, commissioning records and service documentation, and support planned maintenance, shutdowns, outages and emergency callouts
• Build and maintain customer relationships, respond promptly to requests and promote ABB Digital Solutions and Long-Term Service Agreements (LTSA)
• Support the sales organization with lead generation, maintain installed-base data and upload service reports to ABB systems
• Work with service operations, project and sales teams and global technical experts, and undertake travel of around 150+ days per year
• Prepare method statements, risk assessments and safety documentation, and comply with ABB and customer HSE requirements

Required profile

• Bachelor's degree in Electrical Engineering, Electrical Power Engineering, Automation Engineering or a related discipline
• Minimum 5+ years of experience in large synchronous motors, generators, excitation systems, commissioning, field service or maintenance
• Proven experience with large rotating electrical machines and excitation systems
• Fluent English, written and spoken, and willingness to travel extensively on short notice

Required skills

• Electrical testing, condition assessment and diagnostic methodologies
• Knowledge of PLC programming, relay technology, motor applications and industrial automation systems is advantageous
• Ability to work independently and make effective technical decisions under pressure