Sneaker Maker – Custom Footwear Designer

About the role

The Sneaker Maker will co‑create personalized Golden Goose footwear with customers, turning their ideas into unique sneakers that reflect individual style and brand storytelling. This role blends artistic design, customer interaction and retail sales to build lasting brand relationships.

Key responsibilities

• Co‑create personalized GG products with clients using drawing and illustration techniques.
• Guide customers through a unique co‑creation experience while maintaining brand values and storytelling.
• Drive sales through strategic cross‑selling and up‑selling, supporting both pre‑sale and post‑sale activities.
• Manage inventory, customer loyalty initiatives, and ensure proper registration on the Golden App for segmentation.
• Maintain the co‑creation area according to visual merchandising standards.
• Assist with store operations including opening/closing, inventory control, GDPR compliance, and health & safety standards.
• Utilize digital tools such as Golden App, Salesforce, Xstore and Stealth to enhance processes and customer engagement.

Required profile

• Fluency in English (additional languages a plus).
• Minimum high school diploma; design‑related education preferred.
• At least 2 years of retail or customer‑service experience.
• Strong artistic ability with hand‑drawing, marker, watercolor, acrylic, embroidery and basic sewing skills.
• Empathy, solid communication, teamwork attitude and flexibility to adapt to evolving business needs.

Required skills

• Drawing and illustration techniques.
• Marker, watercolor and acrylic painting.
• Basic embroidery.
• Basic sewing.
• Proficiency with Golden App.
• Experience using Salesforce.
• Experience with Xstore.
• Experience with Stealth.