Social Media Community Manager – Remote (Full‑Time)

About the role

We are seeking a dedicated Social Media Community Manager to join a global leader in the software development and technology sector. Working remotely, you will be responsible for nurturing a positive, inclusive environment across our digital platforms while driving engagement and user retention.

Key responsibilities

• Moderate forum discussions, social media channels, and member‑generated content to maintain a respectful and constructive atmosphere.
• Design and execute engagement strategies that increase active participation and improve community health.
• Respond promptly to member inquiries, feedback, and escalations in a professional manner.
• Collaborate with marketing and product teams to align community initiatives with broader business objectives.
• Track platform metrics and community health indicators to identify trends and recommend improvements.

Required profile

• Proven experience moderating online communities or forums with a focus on quality and inclusivity.
• Strong written and verbal communication skills for public‑facing interactions.
• Ability to analyze data and report on community engagement metrics.
• Familiarity with content moderation policies and best practices.

Required skills

• Proficiency with major social media platforms.
• Experience using community management tools.

What we offer

• Fully remote work from anywhere.
• Full‑time engagement with a competitive hourly rate of $15‑$20.
• Opportunity to contribute to a mission‑driven digital ecosystem.