Social Media Community Manager (Remote)

About the role

We are seeking a remote Social Media Community Manager to moderate user‑generated content, foster engagement, and ensure a positive experience across our digital platforms. This full‑time position supports a global leader in software development and technology.

Key responsibilities

• Moderate forum discussions, social media channels, and member‑generated content to maintain a respectful environment.
• Develop and implement engagement strategies to grow active participation and retain users.
• Respond promptly to member inquiries, feedback, and escalations.
• Collaborate with marketing and product teams to align community initiatives with business goals.
• Monitor platform metrics and community health indicators to identify trends and improvement opportunities.

Required profile

• Experience moderating online communities or forums with a focus on quality and inclusivity.
• Proficiency with social media platforms and community‑management tools.
• Strong written and verbal communication skills for public‑facing interactions.
• Ability to analyze data and report on community engagement metrics.
• Familiarity with content‑moderation policies and best practices.

Required skills

What we offer

• Remote work from anywhere.
• Competitive hourly rate of $15‑$20.
• Opportunity to contribute to a mission‑driven digital ecosystem.